Cascade Comfort Service, Inc. was founded in 1986 by Randy & Janet Downey in Redding California. We started out as a heating and air conditioning service company but quickly grew into a full-service HVAC contractor to meet the needs of our customers and community. As our company expanded, we took on projects that originated everywhere from the California/Oregon border to the Sacramento area, making us fortunate enough to be part of the growth of Northern California. In 2001, Cascade Comfort Service turned the reins of ownership over to Andrew Dempsey & Rick Boudro. Today, Andrew & Rick continue to operate Cascade Comfort Service with the same integrity and values set forth by our founders.
We are proud to be a Bryant Factory Authorized Dealer and have been recognized for our outstanding customer service.
We are proud to have achieved 100% Customer Satisfaction in 2010, 2011, 2012 and 2013.
Why Cascade Comfort Service?
Why choose Cascade Comfort Service for your heating and/or air conditioning services?
Our Service Promise To You and Your Family
When you trust Cascade Comfort Service with your heating, cooling and indoor air quality needs, we guarantee quality products and service at fair prices or you get your money back!
If you are not 100% pleased with the quality and craftsmanship of your installation, we will do whatever it takes to ensure your total satisfaction.
“No Excuse” Guarantee
Cascade Comfort Service guarantees that your home comfort system will work properly. If for any reason the system does not perform to specifications, we will fix it or refund your money. We have a "no excuse" guarantee!
“No Questions” Money Back Guarantee
Your satisfaction is absolutely 100% guaranteed. If you are not completely satisfied with the performance of your home comfort system, we will cheerfully refund 100% of your investment. No questions. No hassles.
30-Day Low Price Guarantee
Cascade Comfort Service guarantees our low prices. Therefore, if you find a lower price on an “apples to apples” system, we will match the price or refund the difference.
One-Year “Test Drive”
If you are unhappy with your home comfort system’s cooling or heating and we can’t fix it, we will remove the system and refund 100% of your original investment at any time during the first year.
Hello I’m Rick Boudro, co-owner of Cascade Comfort Service Inc. After graduating from a local high school, I worked in the construction industry for a few years. After getting married and having two children, I decided I needed a job where I would be home every night. I went to our local college and found a trade school in Arizona for heating and air conditioning service technicians. I attended, graduated and came back to Redding to work for a local company. In 2001, I had an opportunity to purchase Cascade Comfort Service. It has been a great adventure and I look forward to solving your comfort needs for years to come.
Hello my name is Andrew Dempsey, I'm one of the owners here at Cascade Comfort service, Inc. I started into the HVAC industry after I graduated from high school in 1990 when I spent a summer sweeping floors and delivering parts for a HVAC contractor in Seattle. When the summer job ended I enlisted in the USAF where I served as a Security Police Officer at Malmstrom AFB in Great Falls, Montana. After I completed my time in the military I returned to Seattle and enrolled in the Heating and Air Conditioning (HVAC) program at North Seattle Community College. I have worked in the Seattle area for two major contractors as a Commercial Estimator, Designer and Project Manager. In the year 2000 I decided to take a job here in Redding and move my family to California. In March 2001, myself and Rick, were fortunate enough to buy Cascade Comfort Service, Inc. Today we are still going strong serving the heating and air conditioning needs of northern California.