Read Recent Reviews from Cascade Comfort Services, Inc. Customers

The technicians were very polite and helpful. Our a/c quit working on one of the hottest days of the year and on a Friday! They came after hours in the heat to help us and didn’t charge an exorbitant amount. We determined that our 40 year old a/c needed replacing. After getting many bids from other companies Cascade came in with the best price. The salesman was very patient answering all of our questions. They had a new one installed in half a day. We would recommend Cascade in a heartbeat! Read Less

I've used a few different companies over the years. We've been taken advantage of by a couple of other companies in the area. We came across Cascade when referred to us by a friend. They are absolutely wonderful! We've never had a bad experience. They are always responsive when we need them. Offered affordable solutions. Great office staff and friendly technicians. Thank you for your assistance today! Read Less

My initial contact, Desiree, was extremely helpful in offering tips I might use to help myself to eliminate a field call. I found I needed to have a field technician anyway and called back to arrange that. Again, Desiree helped me. Her customer service is first-rate and her company is well represented by her. Enter Luke...The field technician dispatched to diagnose as well as fix the problem. His manner was professional and his knowledge of field issues was excellent. Suffice it to say that I was impressed with his work. I will have no problem contacting Cascade Comfort Services again when I find I need service. David Coates Read Less

The customer service was amazing! The receptionist was wonderful at working around my schedule and the text messages kept me informed and updated! Ben was the technician and he was kind, thoughtful and professional. He kept me updated on what he thought the problem was and quickly fixed the problem. He was exceptional! I highly recommend Cascade Comfort Service! Read Less

Repairman showed up earlier than expected and quickly diagnosed the problem. Told me the problem and what he was going to do and then did it in less than 20 minutes. Luke was very professional and informative and a pleasure to do business with, the only thing I don't agree with is that my Bryant warranty say 10 years on all parts and 2 years on labor. Unit is 6 years old but apparently the 150 dollar capacitor was an exception to the rule. Bad manufacturer ! Luke is a good man, I hope I don't need it again but if I do need your services please send him! Read Less