Read Recent Reviews from Cascade Comfort Service, Inc. Customers

Matt was very proactive and promptly called us back and send out a technician to resolve our furnace issue. Patrick (technician) was very knowledgeable and friendly. Identified and fixed the problem quickly, explained everything to us, and did a triple check everything was running before he left. 5 Stars each. We are very happy we chose Cascade for our new HVAC system. Top notch customer service. Thank you very much. Read Less

We are so very grateful for Cascade Comfort Service! They came out the day before Thanksgiving and truly saved the day. The technician was timely, professional, and knowledgeable, and he kept us well informed throughout the whole process. They even went out to buy the part we needed so the repair could be finished right away. What really stood out was their kindness and customer service — more than we could have asked for. My mom is 84 and forgot to give them her card, and they didn’t make a fuss about it at all. I’ll be contacting the office to take care of payment, but I just wanted to say how impressed we were with their friendliness and care. Highly recommend Cascade Comfort Service! Will definitely be using them again Read Less

Very pleasant gentleman who came out. He knew what the issue was, but at this time couldn’t do anything about it for technical reasons. But he was informative and explained it and helpful that it wasn’t a serious issue. I am confident that when it happens again I will be treated just as fairly and with courtesy. Read Less

One of our heating systems stopped working on New Year's Eve day. Cascade Heating and Air sent a technician over that afternoon. Same day service, fantastic. We have used this company for years and they never disappoint. Read Less

Cascade heating and air are absolutely the best! We had Cascade do some minor repairs and maintenance on our old (27) year old air conditioner in the past. Just recently we asked Cascade to replace our unit, the selling process (with Matt) was very professional, no pressure and easy to understand our options. The installation process was straightforward and completed in 2 days. Chris the lead installer and his team were very knowledgeable and worked diligently to get us cool air on day one, day two was touch ups and the inspection. I highly recommend using Cascade for your air and heating needs, you’ll be very happy you did! Read Less